Description: Please refer to the section BELOW (and NOT ABOVE) this line for the product details - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Title:Call Center Savvy: How To Position Your Call Center For The Business Challenges Of The 21St CenturyISBN13:9781578200504ISBN10:1578200504Author:Dawson, Keith (Author)Description:It's Not Just The Technology, The People, Or The Customers It's All Three, And More: Call Centers Are Not Just Places Where Calls Arrive They Are A Strategic Business Asset, The Core Of Your Business's Customer Relationship Strategy Call Center Savvy Is An Exploration Of How The Call Center Works, And How It Fits Into The Big Picture What The Future Holds How New Technologies Will Affect Operations How International Expansion Is Changing Things What The Role Of The Internet Will Ultimately Be Call Center Savvy Can Help A Smart Call Center Manager Position His Or Her Center For Long Term Success It's About Seeing Beyond Today's Problems, To Tomorrow's Opportunities It's Not Enough To Know About Call Center Technology; For Your Center To Excel In The 21St Century, You Need Call Center Savvy ; Binding:Paperback, PaperbackPublisher:FOCAL PRPublication Date:1999-01-08Weight:0.7 lbsDimensions:0.6'' H x 8.97'' L x 6.13'' WNumber of Pages:208Language:English
Price: 40.49 USD
Location: USA
End Time: 2025-01-24T13:44:05.000Z
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Book Title: Call Center Savvy: How To Position Your Call Center For The ...
Number of Pages: 208 Pages
Language: English
Publication Name: Call Center Savvy : How to Position Your Call Center for the Business Challenges of the 21st Century
Publisher: CRC Press LLC
Publication Year: 1999
Subject: Business Communication / General, Customer Relations, Telecommunications
Item Height: 0.7 in
Item Weight: 10.4 Oz
Type: Textbook
Subject Area: Technology & Engineering, Business & Economics
Author: Keith Dawson
Item Length: 6 in
Item Width: 9 in
Format: Trade Paperback
