Description: HomePaymentShippingReturn PolicyAbout UsContact UsFeedbackStore CategoriesOtherPatio GazeboPatio PergolaPatio Chaise LoungePatio SwingsPatio FurnitureAdjustable Louvered Roof: Designed with adjustable poles, it allows for seamless adjustments ranging from 0° to 130°, offering a range of protection options against sunlight, rain, and wind.Wood-Like Aluminum Frame: The Shpai outdoor pergola 10x13 features sturdy aluminum frame with natural wood-like appearance achieved through thermal transfer printing, offering superior protection against scratches, peeling, corrosion, and rust for an extended lifespan.Excellent drainage design: Rainwater will be directed through the integrated drainage system to the four columns, then channeled into the ground through bottom notch,preventing water pooling when rainy days or snow melting.Multifunctional outdoor pergola: Shpai 10x13 pergola provide both shade and rain protection, suitable for spa areas, outdoor barbecue, or leisure centers, making it an ideal choice for patio, gardens, backyards, poolsides, decks, parties, and more.Warm Prompt: Open the louvers in advance to avoid snow accumulation before the extreme weather to protect your pergola. Shpai doesn't provide installation service. All the installation service from order page is from the third party. PaymentReturnsTerms of salesAbout usContact usPayment We gladly accept Payoneer, PayPal, Visa, MasterCard, Amex, Discover and eChecks via PayPal. If payment is made by eCheck we will hold your shipment until the eCheck has cleared. Payment is required to be made within 7 days of ordering to avoid a UPI case. Please be sure to verify you have the correct shipping address on your order PRIOR to making payment as this is the address we must ship to.Returns 30-day money-back guarantee for any reason. Shpai Outdoor will cover the return fees if: 1. Item has any quality-related issues. 2. Item has been damaged in transit. 3. Wrong item has been shipped. 4. The item lost in transit. NOTE: In these situations, please send the picture first. We would be responsible for our products and provide prepaid return label for you. Customer will cover the return shipping fees if: 1. You don't like the product after received. 2. You no longer need the product after received. 3. You order the wrong product. NOTE: Make sure everything is back in the original packaging and the prior opening will not affect the reselling of the product. The refund will be released once our warehouse received all the packages.Terms of sales FAQs 1. I just purchased an item from you, when will it ship? If purchased by 12:00pm PST on a business day it will more than likely ship the same day, otherwise, it will usually ship the next business day 2. My item has been marked as shipped and I have a tracking # but it is not showing in FedEx's shipping system, what's wrong? Once a label is printed and we have staged your item for FedEx to pick-up from our warehouse it will typically take up to 24 hours for it to show up in FedEx's tracking system. If after 24 hours your shipping information has not been updated, you can contact our Customer Service Department for further assistance. 3. Can you ship to my country / PO Box / Hawaii / Alaska / Puerto Rico / APO? At this time we only offer shipping to a physical street address located in the 48 continental states. 4. Shpai's Cancellation Policy We try to process orders within one business day (excluding Sat, Sun and holidays) whenever possible, so if you cancel the same day, we should be able to keep the order from shipping and have you refunded within 1-2 business days. If your package is already in transit before delivery, we are still able to cancel the order, but you will be charged 15% of the order value to cover our shipping expenses and restocking feeAbout usShpai - an industrial factory ( not middleman ) with more than 20 years manufacturing experience on gazebos and outdoor furniture. Our Customer Service Department is open 6 days a week (Monday - Friday) from 8:00 am PST to 4:30 pm PST to serve you! For a quick and easy answer to any of your questions you can contact us through the eBay Messaging system using the "Ask a Question" feature.Contact usIf you have any questions about the products in our store, you can contact us directly through the eBay back office. We will get back to you within 24 hours of receiving your email.You May LikeShapeRectangleColorWood-lookingMPN1631W-SPItem Depth10 ftBrandShpaiTypePergolaRoof MaterialMetalAssembly RequiredYesManufacturer Warranty1 YearFrame MaterialAluminumStyleModernCountry/Region of ManufactureChinaItem Width13 ftItem Weight319lb
Price: 1804.98 USD
Location: Fontana, California
End Time: 2024-09-30T07:14:34.000Z
Shipping Cost: 0 USD
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Item Specifics
All returns accepted: ReturnsNotAccepted
Return policy details:
Shape: Rectangle
Color: Wood-looking
MPN: 1631W-SP
Item Depth: 10 ft
Brand: Shpai
Type: Pergola
Roof Material: Metal
Assembly Required: Yes
Manufacturer Warranty: 1 Year
Frame Material: Aluminum
Style: Modern
Country/Region of Manufacture: China
Item Width: 13 ft
Item Weight: 319lb